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Laundry room with washers and dryers.

Keeping Your Laundry Spinning 

A Guide to Washing Machine Troubles The washing machine, a trusty companion in our modern laundry routines, can sometimes sputter and stall. Understanding common problems and their causes can help you get your washer back in top shape, keeping your clothes clean and your laundry day running smoothly.​

Common Washing Machine Issues

Two of the most frequent washing machine woes are a washer that won't spin and a top load washer that bangs around during the spin cycle.

Not Spinning: A washer that refuses to spin leaves you with a soggy mess of laundry. This can happen with both top load and front load washers, and the culprit can vary depending on the washer type.

Banging During Spin: A noisy spin cycle is a telltale sign of an out-of-balance load or a washer with suspension problems. This is more common in top load washers, which rely on springs and shock absorbers to dampen vibrations.

The Vital Role of Suspension

The suspension system in a washing machine plays a critical role in ensuring a smooth and quiet spin cycle. It absorbs the vibrations caused by the spinning clothes, keeping the washer stable and preventing it from shaking excessively.

Components: The suspension system typically consists of springs and shock absorbers. The springs support the weight of the wash tub, while the shock absorbers dampen the movement of the tub during the spin cycle.

Importance: A properly functioning suspension system is essential for several reasons. It reduces noise and vibration, protects the washer from damage, and prevents clothes from getting tangled or damaged by the excessive movement.

LG Front Load Washers Won't Spin


LG front load washers, known for their efficiency and sleek design, can also encounter spinning issues. Here are some common reasons why your LG front-load washer might not be spinning:

Door Lock Issue: LG front load washers prioritize safety and have a door lock mechanism that prevents the washer from spinning if the door is not properly sealed. Ensure the door is firmly shut before starting the cycle.

Drain Pump Clog: A clogged drain pump can prevent the washer from spinning properly. The drain pump removes the water from the washer after the wash cycle. If it's clogged with debris like coins, buttons, or excessive lint, it can hinder the spin cycle.

Unbalanced Load: An unbalanced load can cause the washer to vibrate excessively and trigger safety mechanisms that prevent spinning. Try rearranging the clothes in the washer to achieve a more balanced distribution.

Faulty Door Lock Switch: In some cases, a malfunctioning door lock switch can send a false signal to the washer's control panel, preventing it from entering the spin cycle.

How to Unlock an LG Front-Load Washer Door


If your LG front-load washer finishes a cycle but the door remains locked, there are a few things you can try:

Check the Control Panel: First, ensure the cycle is complete. Sometimes washers automatically unlock the door a few minutes after the cycle finishes.

Power Reset: If the washer seems unresponsive, try a simple power reset. Unplug the washer from the outlet for a few minutes, then plug it back in and try opening the door.

Manual Release Lever: Most LG, Whirlpool and GE front-load washers have a manual door release lever located near the drain pump. Consult your washer's manual for the exact location and instructions on how to use it.

Important Note: Do not force the door open. If the above methods fail to unlock the door, it's best to consult our qualified  LG appliance repair technicians.


​Keeping Your Washer Spinning Smoothly

To prevent future problems and keep your washer spinning smoothly, here are some general maintenance tips:

Regular Cleaning: Clean the washer tub and door seal regularly to prevent mold and mildew buildup. Wipe down the exterior of the washer to remove dust and debris.

Proper Dosing: Avoid using excessive detergent, as it can cause suds buildup and lead to washer malfunctions.

Balanced Loads: Always try to achieve a balanced load in your washer. This will reduce noise and vibration during the spin cycle.

Inspect and Clean Drain Pump: Routinely inspect the drain pump filter for clogs and clean it according to the manufacturer's instructions.

User Manual: Consult your washer's user manual for specific care and maintenance recommendations.

By understanding common washing machine problems and their causes, you can troubleshoot basic issues and extend the life of your appliance. For more complex repairs, especially those involving electrical components, it's always advisable to consult a qualified appliance repair technician. With a little care and attention, you can keep your washing machine spinning smoothly and ensure clean laundry for years to come.

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